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Return Policy:
If you have a problem or discrepancy with an order, contact our Customer Service department at:  or call (979) 733-9357.
  • Items that have either a printed or material flaw may be returned.
  • All claims for shortages, damages, etc. must be made within 72 hours of receipt of the merchandise.
  • Returns will not be accepted without a valid "Return Authorization" number.
  • No cash refunds. Defective merchandise will be exchanged for good merchandise of equal value only.
  • All unclaimed or refused shipments are subject to a 25% restocking charge plus applicable freight and or shipping charges.
Please allow 14-21 days for processing a return. Refunds will be credited to the original purchasing credit card account number only. If the return was a gift, you may return the items for a merchandise only.

How to Return your Item:
  1. Contact our Customer Service Department at (800) 695-2868 to receive a Return Authorization (RA) number.
  2. Write the Return Authorization number on the outside of the shipping box
  3. Include a copy of all original receipts or invoices with your order.
  4. We recommend insuring all items being returned for their full retail value and requesting a proof of delivery method of shipping. Be sure to package items securely so they do not get damaged in transit.

Ship all returns to:
Black Raven Posters
Returns Department
1786 County Road 210
Weimar, TX 78962
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